Enterprise Technology Adoption

Companies invest millions of dollars each year in implementing and upgrading technology. And while the technical aspects of these projects are important, the work associated with them goes to waste if people don’t use the new technology to do their jobs. Typically, organizations think of training to address this need. But over the years, we have learned that getting people to successfully use technology is about much more than just training. That’s why GP uses the term adoption—it reflects our overall goal of ingraining the new technology into the organization. 

Absolutely. GP Strategies has been helping companies adopt new technology for over 30 years. What we are seeing with AI is that, while many of our technology adoption best practices are applicable to AI adoption, there are also important differences that organizations must consider. For example, adopting a new enterprise system involves everyone using the same software to perform job tasks. With AI, users have access to countless technologies, and it is very challenging to control usage. This complicates governance, communication, training, and performance support. For these reasons and many others, having a partner like GP to help with adoption is critical.  

As a global leader in talent transformation, GP Strategies brings a unique people lens, a wealth of experience, and a wide range of services in support of the people-related aspects of technology implementations. This focus on the people side of an implementation is an important differentiator from companies whose primary focus is on the technical implementation of a system. And while many of these companies also offer OCM and training, it isn’t their sole focus, which often means it falls secondary to other concerns.

Our experience has shown that the earlier an organization starts to think about adoption, the better its chances of success. Early consideration of the people-related aspects of your implementation can help with configuration decisions, process optimization, stakeholder engagement, and more. Engaging with an experienced provider like GP Strategies can help improve your chances of success wherever you are in the implementation cycle.  

It can be very overwhelming to inherit training content, but fortunately, we now have ways to rapidly assess inherited content and accelerate the use of old content to address new needs. GP Strategies’ Learning Content AIQ solution provides the ability to take old content, rapidly assess it, and combine it with new knowledge to create new learning and performance support content. You can learn more about how this solution and others can help you address your needs by reaching out to us today. 

There are many tools and technologies available to help organizations successfully implement new technology, and GP Strategies can serve as a trusted advisor as you consider options. AI plays an integral part in many of these solutions, and its capabilities are expanding rapidly. For example, one GP client is using an AI agent combined with Learning Content AIQ to rapidly produce video summaries of technical meetings that are more easily digestible for stakeholders who have missed a meeting. These kinds of capabilities have huge implications for technology implementation projects. We would love to talk to you about what AI-enabled tools and technologies can do for you.